If you've received a notice about our upcoming work in your area, you can expect service interruptions for several hours on the day we install new fiber. We know interruptions are inconvenient and appreciate you bearing with us while we make these improvements. I'm being billed after cancelling service and returning equipment. Best to get it in as soon as possible of course. Perhaps less. The relationship between my Girlfriend and I went sour due to the delay in her returning the equipment within the 30 Day time frame. TIP: Sign up for outage alerts. Experience. I believe because of a short time frame, the system has not updated your account status as being closed, which is why you received an email notification. 768/256? Attach the prepaid shipping label to the return kit. If you choose the Nerd icon on far right of row it will show the true output of that particular video and audio. Chose the resolution from list to force video output. 1.5/768 maybe. timeframe to return cable tv equipment after canceling hi all, sorry if this question was answered somewhere else, but i called to cancel my cable tv service last Saturday and have been so busy that i haven’t had time to drop the equipment off. (blue 4K icon) is 4K, select it if different. Give the kit to your mail carrier or drop it off at a post office. [att=1] Also they have temporarily extended the return time frame from 21 days to 60 because of all the delays. Essentially this is rebooting the … Just make sure to keep receipt showing they took possession.----- Prepare for planned maintenance with Comcast Business. ... You have the receipt, and the email as well, just chat with a comcast agent and they will help you. Pack up the equipment you're sending back to us. Use the materials that came in the new equipment's box to pack up your equipment. That’s because to the customer service rep at Comcast, it is. A month has gone by since the last earnings report for Comcast (CMCSA). You guys ever wonder why the person you speak to about your tech’s expected time arrival is a mystery most of the time? Can't remember what my speeds were back in late 2003. The local affiliates for NBC and CVS showed a status code of “S0a00.” The “fix” was to unplug the HD DVR box and plug it back in. Forum discussion: Dug this out of a box. Comcast was first mentioned on PissedConsumer on Aug 02, 2007 and since then this brand received 5063 reviews.. Comcast ranks 299 of 1408 in Telecommunications category. Self-Install kit with a DCM-305R modem. Recent recommendations regarding this business are as follows: "Don't contact Comcast", "Tell the truth the fist time. Depending on equipment used by the person supplying the video the picture may be 25, 30, or 60 frame … Customers have several options when it comes to receiving, installing or returning equipment, including: Calling 1-800-XFINITY to order a self-install kit, making it convenient for customers to add, install and activate Comcast services on their own schedules. So I paid the $507.00 and was informed by COMCAST Associates that I would be refunded the $507.00 if the equipment was ever returned. Xfinity/Comcast Customer Care numbers: 800-266-2278 (800.Comcast) or 800-934-6489 (800.Xfinity). If we send you a return kit. Comcast Overview. A week ago, I stopped receiving some of the channels that I pay for on Comcast. If we include a prepaid label in your new equipment's box. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. Shares have added about 0.4% in that time frame, outperforming the S&P 500. 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